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Technical Failures Disrupt Voting as Uganda Holds Elections Under Internet Shutdown

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Voting in Uganda’s presidential and parliamentary elections was marred by widespread logistical and technical problems on polling day, according to reports from the BBC and observations at several polling stations across the country. The difficulties unfolded against the backdrop of a nationwide internet shutdown, further intensifying tensions in an already highly charged political environment.

In the capital, Kampala, voters queued for hours at multiple polling stations as the process stalled during the early morning. Some polling centres experienced delays of up to four hours before voting could begin, leading to visible frustration among citizens eager to cast their ballots. While voting eventually commenced in most affected areas, the initial disruption raised concerns about the efficiency and credibility of the process.

Election officials and observers pointed to failures in biometric voter identification kits as a major cause of the delays. These devices, which are used to verify voters before ballots are issued, reportedly malfunctioned or failed to operate altogether at several locations. Some voters and opposition figures suggested that the problems may have been linked to the government ordered internet shutdown, which limited connectivity nationwide on election day.

In addition to biometric failures, there were reports of inadequate supplies and missing equipment at certain polling stations. In some cases, essential materials arrived late, while in others, staff appeared uncertain about procedures, compounding delays and confusion. Election workers struggled to reassure voters as queues lengthened and tempers flared.

The internet blackout has been one of the most controversial aspects of the election period. Authorities said the measure was necessary to prevent misinformation, electoral fraud and security threats. Critics, however, argue that the shutdown undermined transparency, restricted independent reporting and may have interfered with the technical systems needed to conduct the vote smoothly.

Despite the challenges, voting eventually proceeded in most areas observed by the BBC, and many voters chose to remain in line, determined to participate in the democratic process. For some, the long waits were seen as a reflection of broader systemic issues that have characterised recent elections, including questions around preparedness, trust in institutions and the balance between security and civil liberties.

As counting gets underway, the delays and technical failures are likely to feature prominently in post election debates, particularly if results are contested. For many Ugandans, the problems at polling stations have reinforced concerns about whether the electoral process can fully reflect the will of the people under conditions of restricted communication and operational shortcomings.

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