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Eskom Targets End to Load Reduction by 2027 with Smart Meter Revolution and Grid Modernisation Plan

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In a bold move toward energy stability, Eskom has announced a comprehensive plan to completely eliminate load reduction across South Africa by March 2027, marking a major milestone in the country’s ongoing efforts to achieve a consistent and reliable electricity supply. The initiative comes as South Africa’s power grid shows encouraging signs of improvement following years of instability and scheduled outages.

The power utility’s ambitious roadmap focuses on modernising critical infrastructure, expanding the rollout of smart meters, and enhancing customer engagement, particularly in areas most affected by power interruptions. Provinces such as Gauteng, Limpopo, Mpumalanga, and KwaZulu-Natal are at the heart of this transformation strategy, as Eskom intensifies efforts to tackle illegal connections, electricity theft, and overloaded distribution networks that have historically strained the system.

According to Agnes Mlambo, Acting Group Executive for Distribution at Eskom, the rollout of smart meters to all 7.2 million customers nationwide will be the cornerstone of this new approach. Mlambo explained that these advanced devices will not only allow Eskom to monitor electricity consumption in real time but also play a crucial role in identifying tampering and illegal usage that lead to system failures.

“With the smart meters and the consumption data of customers who are legally connected, we will be able to track electricity use at a granular level. We’ll know exactly which transformers are overloaded and which areas have illegal connections,” Mlambo said. “This technology gives us the ability to act almost immediately, improving response times and reducing stress on our network.”

She further explained that smart meters will automatically trigger alerts when tampering or meter bypassing occurs, enabling Eskom teams to respond quickly to potential power theft. This, she noted, will protect infrastructure from damage, reduce transformer failures, and ultimately prevent the need for load reduction in affected communities.

So far, over one million smart meters have already been installed across the country, with plans to accelerate deployment over the next two years. The real-time data collected through these meters will empower Eskom to better manage load distribution, ensure fair billing, and promote energy efficiency among consumers.

Mlambo also revealed that by mid-2026, certain provinces with lower rates of load reduction, including the Northern Cape and Western Cape, are expected to be completely free from the practice, paving the way for a full national phase-out by early 2027.

Industry analysts say Eskom’s initiative represents a turning point in the utility’s modernization journey, as it moves from a reactive crisis management model toward a data-driven, technology-focused energy management system. The shift is also aligned with South Africa’s broader vision of creating a sustainable and smart energy future, integrating digital innovation into the country’s power infrastructure.

For millions of South Africans, the promise of a future without load reduction brings renewed optimism. Communities long plagued by unpredictable outages may soon benefit from more stable electricity supply, improved service delivery, and better accountability from the national power provider.

If Eskom’s smart meter rollout and grid modernization plans continue at the current pace, South Africa could witness one of its most significant power sector transformations in decades one that positions the country on a path toward energy reliability, efficiency, and sustainability.

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